The relationship between a lawyer and his client is subject to the provisions of Act No. 634/1992 Coll., On Consumer Protection, as amended (hereinafter referred to as only " law ").

At the request of the client, who is a consumer, the lawyer is obliged to issue a document on the provision of the service stating the date of provision of the service.

In the case of a legal service complaint, the lawyer is obliged to issue the client, who is a consumer, with proof of when the client has exercised the right to a complaint, what the content of the complaint is and what method of handling the complaint requires.

In the event of a dispute between the client and a lawyer, the consumer has the right to an out-of-court settlement of this dispute arising from the contract for the provision of legal services. The Czech Bar Association is the body responsible for out-of-court settlement of consumer disputes between a lawyer and a client who is in the position of a consumer under contracts for the provision of legal services. More information on out-of-court dispute resolution by the Czech Bar Association can be found on the website  www.cak.cz.

To resolve the dispute between the lawyer and the client, the regulation according to the law, resp. law of conciliation. The application may be filed by the client within one year from the date on which he exercised his right, which is the subject of the dispute, with a lawyer for the first time. Out-of-court settlement of consumer disputes is free of charge and the costs associated with it are borne by the parties themselves.